RKT Optics stands behind the quality of our products. We offer a limited warranty covering all factory defects in materials and workmanship.
Warranty Coverage
- This warranty applies only to new, unused products with factory defects.
- We do not offer repairs but will exchange defective products for a new replacement of the same model at no cost.
- Warranty claims must be submitted via email to sales@rktoptics.com and include proof of purchase, a description of the defect, and photos if applicable.
Warranty Process
- Contact sales@rktoptics.com to initiate a claim.
- We will provide a Return Authorization (RA) number and a prepaid shipping label.
- Once we receive and inspect the defective product, we will ship a replacement at no cost.
Exclusions
This warranty does not cover damage caused by:
- Normal wear and tear
- Improper use or modifications
- Accidents, impacts, or negligence
We are committed to ensuring you receive high-quality gear. If you experience a factory defect, we will make it right—no hassle, no cost.
For any warranty inquiries, please reach out to sales@rktoptics.com.